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Customer Service Representative

Telecalling,Communication,Language Skills,Customer Care,Customer Handling,After-Sales Service

0 to 1 Year

Location: Aspire jazp technologies, Kollannur Tower, Thallikkavu Road, Near Ashoka Building, Kannur – 670001

June 04 2022

Company : jazp.com

Employment Type : Full time

Company Details : Jazp.com is the leading online shopping site in UAE. We offer a wide range of international products all over the world. Our site is very customer-friendly and the services are timely and satisfying. Shopping at jazp.com is fun and convenient. We deal with high-quality products that meet our high expectations, combined with outstanding service to ensure customer satisfaction. All celebrations and special occasions are the best time for unique offers and discounts. Customers can select from a wide range of services and deals available on the site. Go ahead and take your wonderful opportunity to save money and get the things you've always loved.

Job Description

Responsibilities:

  • Respond To Inbound Tickets And Queries Of Customers.
  • Build Lasting Relationships With Customers, And Other Team Members Based On Trust And Reliability.
  • Understand And Strive To Meet Or Exceed Call Center Metrics While Providing Excellent And Consistent Customer Service.
  • Meet Department Productivity And Quality Standards.
  • Establishing New, And Maintaining Existing, Relationships With Customers.
  • Strive For First Call Resolution And Take True Ownership Of Customer Needs And Issues.
  • Communicate And Follow Instructions For One Call Customer Resolution.
  • Deliver Amazing Customer Service Through Effective And Timely Resolution Of Various Customer Inquiries And Concerns

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