Junior Coordinator - Yard


1 to 2 Years

Doha, Qatar

November 24 2021

Company : Abdullah Abdulghani & Bros.Co. (AAB) - Doha

Employment Type : Full time

Company Details : The vision of AAB Customer Relationship Management (CRM) is to make our company Number One in customer satisfaction in the entire Gulf region.
At CRM Department, we strive to acquire and retain customers as well as increase our business with the customers. This is achieved by maintaining a personal relationship with the customers by understanding their individual needs and behaviour.
We understand that AAB, as a holding name for Toyota and Lexus brands in Qatar, is chosen by our valued customers. For this reason, customer care will continue to be our main goal. When customers choose our brands, we want to make sure that they are happy and satisfied with their choice. The CRM Department provides support to all our customers and responds to inquiries covering all departments in our organisation.
In March 2011, AAB Lexus & Toyota Qatar launched a state-of-the-art Call Centre using the latest technology with the objective of enhancing our services through various activities. Our Call Centre team regularly conducts surveys among both Sales (Toyota, Lexus and used cars) and After Sales customers to gain a better understanding of their needs.

Job Description

The Junior Coordinator - Yard is responsible for the vehicle storage yard including vehicle movement between yards and vehicle parking rotations control.
Prepares a report containing the exact location of vehicles for easy access during vehicle movement and parking rotations, ensure report is updated efficiently
Responsible for preparing gate passes for vehicles leaving the RAC Yard
Must have a Qatar Driver’s License

Good communication Skills;

An understanding of Health & Safety legislations;

Good in English (written, spoken and verbal).
At least 1 year of relevant working experience