Customer Service Representative

Customer Service

2 to 3 Years

Sharjah - United Arab Emirates

July 31 2021

Company : Landmark Group

Employment Type : Full time

Company Details : Landmark Group is one of the largest, most successful retail and hospitality conglomerate in the Middle East, Africa and India. Founded in 1973, the Group encourages entrepreneurship which in turn has pioneered leading homegrown brands that are market leaders in their categories and are known to deliver exceptional value to customers. In the last four years, the Group has doubled its store count, and now has over 55,000 employees and operates over 2,300 outlets across 22 countries.

Job Description

Operational Standards and Management
Work closely with Unit Management team to move machines / games mointioring payouts to drive maxiuium revenue possibilities from the current product mix..
Keep stores are in compliance with the Standard Operating Prodecures and Customer Service standards
Keep stores are in compliance with the company policy on employment and state laws, health and safety standards
Keep stores portray the company image in all aspects of personal presentation and adheres to the company dress code as laid out by the Company
Effective and prompt execution of sales, promotions by maintaining professionally at all times.
Timely filling of the checklist of the area of responsibility
Monitoring activities in respective area of responsibility
Arranging party as per checklist
Receive guests and reorganising things party as per their requirements
Write guest details on checklist which is required for final bill preparation
Organise party and prepare final bill
Collect money as per the bill